Privacy Policy

Privacy Policy Notice

We want to be open and transparent to all users of our website (www.camcon-medical.com). This privacy policy details how and why we store this data but also how we will use and process this information. This is to ensure that this website aligns with GDPR regulations. By using this website, you agree that we may collect your information in the form of personal data voluntarily submitted by you by email. For the avoidance of doubt, this privacy policy applies only to visitors to our website, including individuals who use the ‘contact us’ function.

If you would like your data to be erased, please skip to the ‘Your right to be forgotten’ section at the end of this policy.

Personal data

We may collect personally identifiable information, such as names, addresses, telephone numbers and email addresses only when voluntarily provided by you when you submit information to us (such as general or media enquiries). The lawful ground for processing your data is your consent. Some of this information may relate to your health, which is particularly sensitive. We strongly encourage that users only submit information that they have the right to share and are willing to share. Data will be processed by Camcon Medical Ltd who will be acting as a data controller under data protection laws.

In the event that you contact us, we would ask you to carefully consider whether your e-mail contains any of your (or anyone else’s) sensitive personal data and, if possible, to strip this out. We do not solicit sensitive personal data from you and in the event that you do send us sensitive personal data we may need to contact you (or the relevant individual) and ask for your specific consent before we do anything with that data.

We encourage all general enquiries to be submitted to enquiries@camcon-medical.com. Information submitted through this email address will be collected and stored by Camcon Medical Ltd. in accordance with this Privacy Policy.

We encourage all media enquiries are submitted to camcon@saycomms.co.uk. Information submitted through this email address will be collected and stored by Say Communications, who are administrators of the Camcon Medical Ltd. website. This information will be held in accordance with Say Communication’s privacy policy.

By submitting any information to the above email addresses, you agree that, where it is permitted by local law, Camcon Medical Ltd or Say Communications may use this information:

  • To securely send/share this information between representatives of these two organisations (but not to third parties)
  • To respond to your requests directly
  • To improve our services (online or otherwise)
  • To comply with local laws, for example reporting adverse event information
  • For our own administrative and quality assurance purposes
  • For other purposes that have been agreed between you and Camcon Medical Ltd. / Say Communications in writing

We will not use your personal information for marketing activities. Similarly, we will not share any personal data with third party organisations or individuals (other than when we have your expressed consent in writing).

We will retain your information only for the period necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You will at any time have the right to access your data, as well as to request changes or restrictions to the data we process, and to obtain and reuse your personal data across other services. To exercise any of these rights, simply email us at enquiries@camcon-medical.com (with a subject heading ‘DATA PRIVACY REQUEST’, followed by your enquiry in the body of the email). You also have the right to complain to the privacy regulator (the Information Commissioner’s Office), although we suggest you contact us first.

All information submitted through the enquiry email addresses will be stored within the UK.

Your right to be forgotten

You can ask for your personal information, held by either Camcon Medical Ltd. or Say Communications over email, to be erased at any time. We will ensure that all emails and data kept on file that can be associated with you is completely erased on our systems.

Do to this, simply email us at enquiries@camcon-medical.com (with a subject heading ‘DATA DELETION REQUEST’, followed by your enquiry in the body of the email).

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